Housing Renovation Discount

Is the renovation subject to a waitlist?

Yes, renovations are subject to a waitlist. Depending on the demand, we may limit the number of renovation requests per opening or place them in an open-ended queue separate from standard commissions. Details will be confirmed later.

How many houses can I commission with this discounted price?

You’re eligible for 1 discounted house per pre-update commission, up to a maximum of 2 houses per client (e.g. if you have commissioned 3 houses with us before, you are eligible for 2 houses under renovation pricing). Premade/certain promotional commissions aren’t eligible. After all quotas are used, the remaining will follow standard commission pricing.

Preferred & Priority members get +1 allowance (up to 3 total).

Can I change the theme of the house?

Not under the renovation pricing. To be eligible for the renovation pricing, you can:

• Change the interior size,
• Add or change the furniture within the room,
• Unblocking the section or another floor of the house

But the overall theme must be similar to the previously commissioned project. If the overall theme changed, i.e. from Cottagecore to Modern, this will count as a standard new commission.

Experimental builds like photo booths aren’t eligible for renovation pricing and require new commission pricing.

Can I give this discount to my friend?

Unfortunately, no. This special discount is not transferable. We intend to provide this personalised offer to our previous client who might wish to take advantage of the increased housing slot on their commissioned house.

I want to renovate or expand the house that was built before the upgrade. Can you help me with that?

We can consider upgrading certain houses to take advantage of the upgraded slots, including unblocking certain floors or adding smaller furniture to fill the space. Please note that, due to existing glitches, it may not be feasible to unblock the previously blocked section of the house if the glitched furniture obstructs those areas.

Please note that we can only renovate the designs we previously made (that is, we will not work on other commissioners’ designs).

If you want to change your interior size or design, please note that the price above does not include the cost to change your interior size.

I have demolished or changed the design of the house since my previous commission; can I still take advantage of this offer?

Yes, you can still take advantage of this offer even if the original commissioned house is no longer present, as long as your commission was completed before the slots update. However, if you decide to renovate, we can only re-commission/renovate the designs that were previously made by Thonhart’s Estates & Housing only (that is, we will not work on other commissioners’ designs).

Does the legacy commission pricing scheme expire?

The renovation pricing discount is valid up until the release of patch 8.0. Any unused discount will then be forfeited.

What form of payment is accepted?

We only accept in-game gil payment; this is to comply with the game’s Terms of Service. We appreciate your understanding.

What will happen to the existing design & furniture?

We will attempt to reuse any existing furniture in the current design during the renovation. Please note that we may need to swap some furniture as part of the renovation. You will need to separately cover the cost of any new furniture used in the renovated design.

By renovating your house, we reserve the right to republish your new design as a premade. If you wish to opt out, a fee will be applicable.

What are the Terms of Service for the Housing Commission?

You can read the T&Cs of the Housing Commission here. You will be required to accept the T&Cs before the commission commences.

Please note: if you have previously commissioned your work with us on the earlier revision of the T&Cs, if you decide to take our service again, the current revision of the T&Cs that is in force at the time of the new commission will apply to you instead.